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Forum Discussion
Need help connecting
I keep getting this same message when I try To connect to the WiFi router for the first time so I can finish the setup process. Keeps saying error opening page
2 Replies
Little more info needed.
1. it looks like you're trying to activate a modem from the activate.suddenlink.com webpage. Am I looking at this wrong?
2. What modem is it? Firmware on the modem?
3. Have you ever activated the modem?
4. Have you tried setting up the R8000 over a hardwired connection?
5. What firmware is on the R8000?
One the modem is activated follow this procedure.
1. Power on modem. Wait a couple minutes for it to fully boot and connect
2. Plug router into modem. Power it on. Leave it for a couple minutes to fully boot.
3. Plug into router or connect to router to do setup. Always recommend hardwiring in for setup/activation.
does it work?
