NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

BostonRob777's avatar
Feb 20, 2022
Solved

Netgear Nighthawk App - all my options are gone

For whatever reason I lost all of the options on the home screen of the netgear nighthawk app. Parent controls (Circle), traffic meters, all are gone. I have no idea why.

 

I tried uploading the latest firmware to the router. 

 

Deleting and installing back the app. 

 

Hard resetting the router 

 

Nothing works. 

 

I have the RAX200 Nighthawk AX12 

  • Problem solved. I unchecked "enable AP Mode" 

    All the features in the App are now present. 

     

    This was from the user guide. 

     

    Set up the router as a WiFi access point

    You can set up the router to run as an access point (AP) on the same local network as another router.

    To set up the router as an AP:

    1. UseanEthernetcabletoconnecttheInternetportofthisroutertoanEthernetport on the other router.

    2. Launchawebbrowserfromacomputerormobiledevicethatisconnectedtothe router network.

    3. Enterhttp://www.routerlogin.net. A login window opens.page80image2204480

      Manage Network Settings 80 User Manual

      Nighthawk Tri-Band AX12 12-Stream AX WiFi Router

      1. Entertherouteradminusernameandpassword.

        The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive.

        The BASIC Home page displays.

      2. SelectADVANCED>AdvancedSetup>WirelessAP. The Wireless AP page displays.

      3. SelecttheEnableAPModecheckbox.

      4.  

      5.  

    4.  

    5.  

2 Replies

    • BostonRob777's avatar
      BostonRob777
      Tutor

      Problem solved. I unchecked "enable AP Mode" 

      All the features in the App are now present. 

       

      This was from the user guide. 

       

      Set up the router as a WiFi access point

      You can set up the router to run as an access point (AP) on the same local network as another router.

      To set up the router as an AP:

      1. UseanEthernetcabletoconnecttheInternetportofthisroutertoanEthernetport on the other router.

      2. Launchawebbrowserfromacomputerormobiledevicethatisconnectedtothe router network.

      3. Enterhttp://www.routerlogin.net. A login window opens.page80image2204480

        Manage Network Settings 80 User Manual

        Nighthawk Tri-Band AX12 12-Stream AX WiFi Router

        1. Entertherouteradminusernameandpassword.

          The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive.

          The BASIC Home page displays.

        2. SelectADVANCED>AdvancedSetup>WirelessAP. The Wireless AP page displays.

        3. SelecttheEnableAPModecheckbox.

        4.  

        5.  

      4.  

      5.