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SS1374's avatar
SS1374
Aspirant
Jun 20, 2020

NetGear Nighthawk. AX8, AX6000, 8-Stream wifi router, RAX80 requires daily restart

Greetings from MI

I am in need of advice;

I am having almost daily issues with no internet available.  It requires a restart every day, or other day.

Very frustrating.

The unit is 85 days "old", has current fw, and we primarily use the 2.4 connection.

It is used in a larger home. 14 connected devices (at this time). Tv's, smart phones, IPads and lap-tops.

We primary sit perhaps 20 feet from router (one glass door).

When it is connected (as in right now) it works just fine, as expected.

Today I received the "Your Tec support expires in 5 days" email (from NetGear)  and are attempting to solve my issues. The unit was bought from Best Buy with a 2 year warranty, and that appears where it is headed.

Any thoughts and suggestions are appreciated.

 

S

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