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SS1374
Jun 20, 2020Aspirant
NetGear Nighthawk. AX8, AX6000, 8-Stream wifi router, RAX80 requires daily restart
Greetings from MI
I am in need of advice;
I am having almost daily issues with no internet available. It requires a restart every day, or other day.
Very frustrating.
The unit is 85 days "old", has current fw, and we primarily use the 2.4 connection.
It is used in a larger home. 14 connected devices (at this time). Tv's, smart phones, IPads and lap-tops.
We primary sit perhaps 20 feet from router (one glass door).
When it is connected (as in right now) it works just fine, as expected.
Today I received the "Your Tec support expires in 5 days" email (from NetGear) and are attempting to solve my issues. The unit was bought from Best Buy with a 2 year warranty, and that appears where it is headed.
Any thoughts and suggestions are appreciated.
S
2 Replies
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- Retired_MemberYour issues with the router are similar to with my XR700. Your issues with Netgear Support are similar as well. Check this out:
https://community.netgear.com/t5/Nighthawk-Pro-Gaming-Routers/XR700-DHCP-and-WiFi-disconnecting/m-p/1943802#M20261
I think everyone with this issue should describe Netgear's lack of support here:
https://edelson.com/contact/- SS1374Aspirant
Thank You for the link and for taking time to post!
I am climibing a steep learning curve, and will report my progress!
S