NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
netgear nighthawk rax120 ax12 - cannot connect where do find VLAN ID ?
am having issue connecting after did all the check list provided by netgear & called my internet provider &
they had ask me to get the VLAN ID from netgear.
my internet provider was asking to confirm with netgear that it is VLAN ID enable ?
i have been on the waiting phone queue for nearly an hour & someone hang up on me then i have to dial again now nearly another hour & still 10 in the queue.
hope someone here can help out, thanks.
do you mean this setting?
I have the Bell fiber internet in Canada, I need to set the vlan to 35 to connect without the bell modem. the other providers may use different vlan #.
2 Replies
do you mean this setting?
I have the Bell fiber internet in Canada, I need to set the vlan to 35 to connect without the bell modem. the other providers may use different vlan #.
Hi Dcinca,
thanks for reply to help me out, i manage to reach support over the phone after waited for nearly 2.5 hrs in the phone queue.
worth waiting as the support person she was calm & giving me steps to follow through & got it all fixed without even look at the VLAN ID, but i sincerely thanks & much appreciated for you to even respond to me, thanks again.