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Forum Discussion

Jamiemc24's avatar
Jamiemc24
Guide
Dec 07, 2023

New Virgin Media Hub 5 and AX1800 NG problems

Hey everyone I recieved the new virgin media hub 5 (I previously had the 3) it’s connected via Ethernet to my NG router upstairs but now my NG router seems to give no wireless signal? Everything hardw...
michaelkenward's avatar
michaelkenward
Guru - Experienced User
Dec 07, 2023
Jamiemc24 wrote:
I have the same problem anyone able to fix it?

Same problem as what?

 

 

Jamiemc24's avatar
Jamiemc24
Guide
Dec 07, 2023
Sorry, I recieved a new virgin hub 5 too and now my NG AX1800 router is giving no wireless signal.
  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User
    Dec 07, 2023

    What is the model# of your NG router. AX1800 is a wifi speed value. 

  • Jamiemc24's avatar
    Jamiemc24
    Guide
    Dec 07, 2023
    Sorry my router is the Rax10 model.
    • FURRYe38's avatar
      FURRYe38
      Guru - Experienced User
      Dec 07, 2023

      Review and try the suggestions...

    • Jamiemc24's avatar
      Jamiemc24
      Guide
      Dec 07, 2023
      Sorry guys, thank you for your help I’ll try these steps ❤️
      • FURRYe38's avatar
        FURRYe38
        Guru - Experienced User
        Dec 07, 2023

        Let us know how it goes.