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Forum Discussion

thelightfoots's avatar
Dec 30, 2022
Solved

Nighthawk AX12 12-stream AX6000

After installing a new Nighthawk Modem and Nighthawk AX12 12-stream AX 6000 router, I am having difficulty with my Fire Stick.  The logon sheet shows the TV is connected to the wi-fi, but there is no internet connection.  The wi-fi has an internet connection, as I use it with my iPhone, iPad, and Mac laptop.

 

Obviously, I need the Internet for the TV to function.  Does anyone know why I have this situation and how to correct it?  Thank you.

 

 

 

  • What actual device do you have? AX6000 is a speed, not a model. 

    What modem/gateway is the router connected to? 

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