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Forum Discussion
thelightfoots
Dec 30, 2022Aspirant
Nighthawk AX12 12-stream AX6000
After installing a new Nighthawk Modem and Nighthawk AX12 12-stream AX 6000 router, I am having difficulty with my Fire Stick. The logon sheet shows the TV is connected to the wi-fi, but there is no internet connection. The wi-fi has an internet connection, as I use it with my iPhone, iPad, and Mac laptop.
Obviously, I need the Internet for the TV to function. Does anyone know why I have this situation and how to correct it? Thank you.
What actual device do you have? AX6000 is a speed, not a model.
What modem/gateway is the router connected to?
5 Replies
- FURRYe38Guru - Experienced User
Something to contact Amazon about since the Fire stick is there product...
- thelightfootsAspirantThank you for the quick response. That’s the first thing I will do in the morning after I get the cows milked and the chickens fed. Thanks again, have a great weekend.
Jim
- plemansGuru - Experienced User
What actual device do you have? AX6000 is a speed, not a model.
What modem/gateway is the router connected to?
- thelightfootsAspirant
I have resolved the issue after a series of boots and reboots of the modem, router, and TV. Everything is working fine now. Thanks for your interest, and Happy New Year from Texas.
- FURRYe38Guru - Experienced User
Glad you got it working. Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/24231/How-do-I-back-up-the-router-configuration-settings-on-my-Nighthawk-router
Enjoy. 📡