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Chadnado
Mar 31, 2020Aspirant
Nighthawk AX4 slow wifi speed
I have xfinity 600mbps wifi with a Docsis 3.1 modem hard wired into this modem. Running software
V1.0.3.62_1.0.1 when doing a speed test wired I get 715mbps, wifi maybe 200mbps and the crazy thing is I have a Note 10+ that has wifi 6 and its slower on that device. I disabled the QOS feature and did a full factory reset after the last update and it's still super slow. I bought this thinking it would speed up wifi from my old netgear AC 1600. Speed test was ran on 5gz band.
V1.0.3.62_1.0.1 when doing a speed test wired I get 715mbps, wifi maybe 200mbps and the crazy thing is I have a Note 10+ that has wifi 6 and its slower on that device. I disabled the QOS feature and did a full factory reset after the last update and it's still super slow. I bought this thinking it would speed up wifi from my old netgear AC 1600. Speed test was ran on 5gz band.
2 Replies
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- Christian_RNETGEAR Employee Retired
Hello Chadnado,
May you try disabling smart connect to see if that helps. You may also get in contact with our support team if you're still within the 90 days complimentary support period.
https://www.netgear.com/support/default.aspx
Christian
- ChadnadoAspirantThat did not work