NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
albstaten
Jul 01, 2022Follower
Nighthawk AX5200 no internet connection
Router shows found but no internet connection. This happened again after a power outage. I called Netgear and they wont even help since it’s out of 90 days phone support. It’s so stupid. Ive done ...
michaelkenward
Jul 01, 2022Guru - Experienced User
albstaten wrote:
Router shows found but no internet connection.
What shows it and where?
We know nothing about what you are doing and where is goes wrong. We don't even know which Netgear device you own. AX5200
is not a reliable guide to model number. Many devices come with an AX tag, but it is essentially a label that Netgear, and other brands, attach to hardware to describe wifi speeds.
Look at the label on the device for the model number.