NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

Believe35's avatar
Believe35
Follower
Aug 01, 2021

Nighthawk AX6 RAX45 settings lost

Woke up yesterday and all settings lost. Restarted, reset to factory then reset still only showing BERNIE Rax50 as available networks. Now what??

7 Replies

Sort By
  • Christian_R's avatar
    Christian_R
    NETGEAR Employee Retired
    Aug 10, 2021

    Hi Believe35, 

     

    What firmware version is your router currently on? Has this happened in the past? 

     

    Regards,

    Christian 

    • DarrenM's avatar
      DarrenM
      Sr. NETGEAR Moderator
      Nov 16, 2021

      If you are seeing the issue with the wifi name changing to bernie please PM me I have a test firmware that has a fix.

       

      Thanks

      DarrenM

      • Khaibui's avatar
        Khaibui
        Aspirant
        Dec 04, 2021
        I have the same problem yesterday. Please help!