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Nighthawk AXE7000 Router Changing 5G Channels by Itself
I have a Nighthawk AXE7800 tri-bank WiFi 6E router. I have set the 5G channel to 40, which is the only channel on the 5G network that is not used by other nearby routers. Several times now, without me taking any action nor making any changes to my WiFi nor router, my Nighthawk router has by itself changed 5G to another channel.
I then go into my router and change 5G back to channel 40. It stays that way for some time, then randomly it changes to a different (and always very crowded) 5G channel. It shouldn't be doing that, and if I didn't have the techincal know how to occasionally pull up my WiFi scanner I'd never know the 5G channel changed itself.
This is a bug in my view. I don't want the 5G channel to change, unless I do so myself. How do I prevent this and how do I open a ticket with Netgear on this issue?
The speed change to 80 Mhz bandwidth seems to have done the trick. Several days now and hasn't moved from channel 40. Thanks again for your expert help. I now know more about the intricacies of the 5G allocated bandwidth.
9 Replies
rrboedeker wrote:I have a Nighthawk AXE7800 tri-bank WiFi 6E router. I have set the 5G channel to 40, which is the only channel on the 5G network that is not used by other nearby routers. Several times now, without me taking any action nor making any changes to my WiFi nor router, my Nighthawk router has by itself changed 5G to another channel.
I then go into my router and change 5G back to channel 40. It stays that way for some time, then randomly it changes to a different (and always very crowded) 5G channel. It shouldn't be doing that, and if I didn't have the techincal know how to occasionally pull up my WiFi scanner I'd never know the 5G channel changed itself.
This is a bug in my view. I don't want the 5G channel to change, unless I do so myself. How do I prevent this and how do I open a ticket with Netgear on this issue?
You might gain some understanding here: https://www.wiisfi.com/.
Check the first 3 or 4 chapters for an overview, then look at chapter 14 for specific DFS information on the 5 GHz band.
Channel 40 is a non-DFS channel. It's not restricted, hence the router should not change channels by itself.
rrboedeker wrote:Channel 40 is a non-DFS channel. It's not restricted, hence the router should not change channels by itself.
What channel width are you trying to set? What channel is it moving to?
Channel 40 appears to be part of a 4 channel 80 MHz group. Some of the other channels in the group may end up being moved by the router.
Netgear support instructions are here: https://kb.netgear.com/000060585/How-do-I-contact-NETGEAR-support
