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Abdull's avatar
Abdull
Follower
May 11, 2022

Nighthawk RAX43 Factory Reset

Hi all,
Last night all of the sudden I lost my WiFi connection on my phone and any other devices connected around the house.

After further investigation I noticed that my nighthawk router has done a factory reset to itself by itself and reset the Wi-Fi original name and password.

so I connected my laptop to the router and started the setup again.

Have anyone ever experienced such thing where the router automatically factory reset itself? Why would you do that.

Thanks

2 Replies

  • What Firmware version is currently loaded?
    What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?

     

    Any Wifi Neighbors near by? If so, how many?

    • microchip8's avatar
      microchip8
      Master

      Did you have a sudden power outage? These things can happen if power goes off and back on. My RAX43 has been stable as a rock thus far. There's just new firmware available for it so I flashed it with no issues