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silentbystander's avatar
silentbystander
Aspirant
Jan 15, 2021

Nighthawk RAX45 AX4300 Shows corrupted device name suffixes in Advanced> Attached Devices>

Nighthawk RAX45 AX4300 Shows corrupted device name suffixes in Advanced> Attached Devices>

 

Firmware Version V1.0.2.66_2.0.42

 

 

 

The downlink is connected to a GS308PP 8 port Gigabit Ethernet Unmanaged PoE+ Switch. . I've downloaded the ZIP and applied the firmware update to Firmware Version V1.0.2.66_2.0.42. The wireless devices Names and Details are corrupt.

 

I've yet to do a factory restore and restore a backup.  I'm looking for suggestions, any pointers would be appreciated.

 

2 Replies

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  • Christian_R's avatar
    Christian_R
    NETGEAR Employee Retired
    Jan 20, 2021

    Hi silentbystander,

     

    Have you had a moment to perform a factory reset? If so, curious to hear the results.

     

    Christian 

    • silentbystander's avatar
      silentbystander
      Aspirant
      Jan 25, 2021

      I backed up the router, and performed a factory reset. I waited, for the unit to reboot, then went through prompts to set up the router again.

      I saw a seemingly intact list of connected devices, with no random repeated name repeating down the list. 

       

      I restored from the config file I had backed up a few minutes earlier, and waited a few minutes till it applied again. The garbled names appeared again after applying the saved config. I'm going to reset to factory again, and manually configure and see if the issue presents from a manual setup on a fresh factory restore.