NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

Takeda's avatar
Takeda
Aspirant
Aug 01, 2020
Solved

Nighthawk RAX45 Doesn't connect to internet

I'm trying to install a Nighthawk RAX45 router. It appears to connect to the internet, but Firefox can't find any websites, and Outlook doesn't connect. Same symptoms with Lenovo P1, and W540, running Windows 10.

 

Thank you!

  • What modem/gateway is it connected to? 

    Firmware on the router? 

5 Replies

  • What modem/gateway is it connected to? 

    Firmware on the router? 

    • Takeda's avatar
      Takeda
      Aspirant

      Thank you for your reply! It's connected to a Spectrum modem. I just got it working by updating the firmware, with an ethernet connection.

       

       

      • Glad you got it to work, but if you hit further problems then this both will not get you very far:

         


        Takeda wrote:

        It's connected to a Spectrum modem.

         


        There are lots of "spectrum" modem out there. For further help, tell people the make and model number.

         

        I suspect that plemans was trying to determine if your "modem" is really a modem/router. That could explain the symptoms you saw. They may come back again. Be prepared.