NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Nighthawk router and satellites not syncing
My MR60 router is running but my two MS62 routers will not sync. All were working fine previously now the satellites have a constant amber LED. I've tried syncing through the Nighthawk app on my Andriod phone but they still will not sync. I've tried factory resetting the satellites and that hasn't helped either. When I plug in the satellites, they will flash white and then go to solid amber. If I use the sync buttons on the back of the router and the satellites, both router and satellites will blink white. The satellites will then go to amber as the router continues to flash white and then a solid blue. Any suggestions on how to get the satellites to connect?
11 Replies
what firmware is on the router and which on the satellites?
did you try hardwiring in the satellites to the router and syncing them?I'm not sure how to access the firmware on the satellites. I tried connecting to them directly with a computer but couldn't find the correct IP address to pull them up. Firmware on the router is 1.0.6.116. I have not tried connecting the satellites directly to the router. I can give that a shot, just not sure what all to do once they are connected.
I was able to get one satellite to connect to the router with the ethernet cable, satellite LED turned blue. But, once unplugged from the ethernet the satellite LED went back to amber. On the Nighthawk app I am seeing two routers under "Youre Products", one is a local connection and the other is showing connected via Anywhere access. Not sure if that is part of the problem or not.
