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makule's avatar
makule
Tutor
Mar 15, 2020
Solved

Nighthawk X6S update timing out

Hello all!  Got a message that the firmware needs updatiing.  Logged to the extender and ran the firmware check but it keeps timing out.  Is the server or website down?  The main router firmware is up to date.  Thanks!

  • You can manually update the firmware. go to negear.com/support/ and you can download the firmware. extract it. Then manually install it. 

    I find this method to be the safest for updating firmware, I'd also encourage you to do it over a hardwired connect for best results. 

4 Replies

    • makule's avatar
      makule
      Tutor

      Topology,

      Good tip!  All operational and no incidents reported.  I hope someone else had this happen to them and if they had a solution.

      Anyway, already reported it and will keep trying over the next few days.  Thanks!

       

      • plemans's avatar
        plemans
        Guru

        You can manually update the firmware. go to negear.com/support/ and you can download the firmware. extract it. Then manually install it. 

        I find this method to be the safest for updating firmware, I'd also encourage you to do it over a hardwired connect for best results.