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trouble13's avatar
trouble13
Aspirant
Dec 23, 2020

NO internet via WiFi, Ok cable connect AX6

internet via cable modem or cable/port via modem without difficulty. Network/WiFi connects but NO internet via this connection.  multiple resets etc without avail.

new out of the box

4 Replies

  • What router do you have? 

    What firmware is on it? 

    What modem/gateway are you connecting it to (model)?

    • trouble13's avatar
      trouble13
      Aspirant
      Model RAX45

      Can not get any access to the router to find the firmware - or I don’t know how
      The app said the firmware was up to date but it did not indicate version


      76.96.11.23