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Forum Discussion

simonpollayil's avatar
Jul 11, 2020

Persistent connection issues with Apple HomePod

So I am having consistent issues with playing music through my HomePod via my phone (iPhone Xs) or my laptop (MacBook Pro), the issues crop up in two ways:

  1. I try to connect via airplay and it starts to play music, in a few minutes there's constant break up in the audio and makes it inaudible
  2. I try to cnnect via aurplay and my wifi network crashes, I have to restart my router to bring things back to normal

Does anyone have any experience with these issues? One splution I saw online eas turning off WMM but I didn't get a wifi 6 router to limit myself to 25mbps. Any and all recommendations are welcome :)

 

7 Replies

  • Christian_R's avatar
    Christian_R
    NETGEAR Employee Retired

    Hi simonpollayil,

     

    I would check to see if the router is due for a firmware update.

     

    Christian . 

    • simonpollayil's avatar
      simonpollayil
      Tutor
      I actually solved the issue by rolling back the firmware to v1.0.2.60_1.0.1. This is unfortunate because I don’t have the latest security updates but it was between that or being able to use my devices
      • hexixnin's avatar
        hexixnin
        Aspirant

        Rolling back??  :smileymad::smileymad:

         

        I will try.

         

        It seems that cannot upgrade the firmware casually :smileylol: :smileylol:

    • thiefkid's avatar
      thiefkid
      Initiate

      My rax40 has the exact same issue. it doesnt help even if i roll the firmware back to V1.0.2.60_1.0.1. can you please help ?

  • yes

    I had the same problem.

    I used my iphone and share music via airplay.then,about less than 2 munites ,my wifi was crash. i need restart the  route

     

    my firmwar is v1.0.3.80_1.0.1