NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

JayB_STL's avatar
JayB_STL
Follower
Jul 28, 2020

Proper RAX75 Router Settings

Hi all, I'm new here and I just got my router a week ago and it's a little shaky. The setup to replace my old router is smooth including the firmware update and the Nighthawk App setup. I just want to know what's the correct setup in the routerlogin.net to get the maximum feature of the router. I've read quite a number of the issues sent here and I saw one where it was suggested to disable the AX mode, I did that but still I have our iPhones, Roku and my laptop which are all connected wirelessly drop the connection once in a while. Any help is appreciated.

1 Reply

  • Christian_R's avatar
    Christian_R
    NETGEAR Employee Retired
    Jul 31, 2020

    Hi JayB_STL, 

     

    If you recently purchased the device, I would suggest contacting our support team to assist with optimizing your router's settings. Newly purchased devices are provided with 90 days of complimentary support. 

     

    https://www.netgear.com/support/default.aspx

     

    Christian