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andrecgm's avatar
andrecgm
Aspirant
May 15, 2022
Solved

R6700AX Firmware V1.0.11.112 can't login into PureVPN. I can log in OK from Windows.

  • The R6700AX is different hardware. Meaning different firmware. 

    Event expressvpn's 3rd party firmware is only for 1 version of the r6700. 

    If you're wanting to use 3rd party firmware check with the maker of that vpn for the best compatible router

7 Replies

  • I'm not sure what you're meaning. 

    You can't log in from the router (which doesn't support purevpn) but can from a windows computer? 

     

    • andrecgm's avatar
      andrecgm
      Aspirant

      Dear plemans, 

      PureVPN is the only VPN Client that comes in the Firmware Version V1.0.11.112 as you can see in the screenshot below.  After checking their website I was able to solve the problem. PureVPN  provides a specific VPN Username/password you use in the router. This is different than the Windows VPN client which uses the PureVPN user account. 

       

      The router now connects to the VPN but so far the performance is far from impressive. I have spoken with PureVPN tech support and they are looking into the problem. I will post here an update when they solve the problem.

       

       

      • plemans's avatar
        plemans
        Guru

        Wasn't aware they'd added this on the AX R6700. 

        interesting. Not a whole lot of info on it so I'm not much help with that. 

        What modem/gateway is the router connected to?