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Forum Discussion
Random outages on Nighthawk AX12 RAX 120
All, I have recently installed (w/i) last 3 months the model router in the subject line. On a fairly frequent basis, the router disappears and I lose internet access. The router doesn't even show up in the available choices. I must turn off and on the internet switch or restart the computer to get it to show up. This happens across numerous connected devices, phones, laptops, tablets, smart TVs etc. Thoughts, advice, and solutions would be appreciated.
4 Replies
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?Is your model a RAX120 or RAX120v2 seen on the sticker under the router?
Does the router feel extra warm to the touch on top?
Nighthawk AX12 12 stream AX6000
Yes, it does feel slightly warm. It is in an open area with good air circulation.
What all devices do you have connected to it?
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?Is your model a RAX120 or RAX120v2 seen on the sticker under the router? You dont' see a v2 after RAX120 at all?
