I Just set up this loveky router, i can see the SSID on all devices except one laptop. This Asus laptop doest see the 2.4G or the 5G wirless networks even though it was working fine with the previous router. The channel is set to auto in the router settings. Any Ideas?

What wireless card is in this laptop? intel cards had issues when the AX standard first came out. If its an intel card, go to the intel website and download an updated driver for it. Don't rely on the asus website to have the most current driver. They rarely do. another option you can try is to disable wireless AX. Some older cards have issues with AX. I'd start with checking your driver first though.

RAX 120 wireless SSID not shown | NETGEAR Communities

3 Replies

plemans
Guru
Dec 02, 2019
What wireless card is in this laptop? intel cards had issues when the AX standard first came out. If its an intel card, go to the intel website and download an updated driver for it. Don't rely on the asus website to have the most current driver. They rarely do.
another option you can try is to disable wireless AX. Some older cards have issues with AX.
I'd start with checking your driver first though.
- Mephistopheles8
  Initiate
  Dec 02, 2019
  Yes that worked like a charm. I updated the wifi driver directly from Intel and all of the router wireless SSIDs appeared.
  
  Thank you
  - plemans
    Guru
    Dec 02, 2019
    Glad to hear it fixed the problem!

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RAX 120 wireless SSID not shown