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Forum Discussion
RAX10 4-Stream Ax1800 Internet dropping after a week or two
Hello. I am running my AX1800 router in my garden house, and I'm running it in Access point mode. I have a cat6 cable going from my ISP router in the house to the AX1800 in the garden house. The reason I'm using it as an access point is that this seemed like the only way to have a functioning LAN working between the buldings (please correct me if I'm wrong)
My problem is that everything works fine, both internet and LAN, but after a week or two internet just drops and I have to reboot. I have used it over a year now and the problem has been consistent.
Any ideas? Please ask if you need some info.
18 Replies
Trainfire wrote:
The reason I'm using it as an access point is that this seemed like the only way to have a functioning LAN working between the buldings (please correct me if I'm wrong)
We can only correct you if you provide some more details.
Your answer could provide some clues as to how to fix your other problems.
What firmware version do you have on the device?
A number is more useful than "the latest". There may be newer versions, or "hot fixes", that do not show up if you check for new firmware in the browser interface.
If there is one it might also help if you told people the make and model number of the modem/gateway/ONT that sits between this router and the Internet. Is it, by any chance, also a router, with a set of LAN ports on the back?
I ask because a lot of people turn up here trying to put a router behind a modem that is also a router. That can complicate troubleshooting.The answer could also get to the bottom of your use of access point mode.
By the way, you describe things as AX1800. That's a pretty useless label. It is not a unique Netgear model number. Many devices come with the AC/AX tag, but it is essentially a label that Netgear, and others, attach to hardware to describe wifi speeds.
Look at the label on the device for the Model Number. And, if there is one, include the "V" bit to show the hardware version. If there is no V number, then you have V1.
You have tagged the RAX10, one of many AX1800s. What's the other one?
Thank you for your reply, I'll do my best to respond:
What firmware version do you have on the device?
Version 1.0.15.146
If there is one it might also help if you told people the make and model number of the modem/gateway/ONT that sits between this router and the Internet. Is it, by any chance, also a router, with a set of LAN ports on the back?Zyxel P8702N this one has LAN ports on the back and my NETGEAR router is plugged into one of those 4 ports.
By the way, you describe things as AX1800. That's a pretty useless label. It is not a unique Netgear model number. Many devices come with the AC/AX tag, but it is essentially a label that Netgear, and others, attach to hardware to describe wifi speeds.
Netgear Nighthawk RAX10 4-Stream AX1800 WiFi 6 Should be the full name of it.
Look at the label on the device for the Model Number. And, if there is one, include the "V" bit to show the hardware version. If there is no V number, then you have V1.
I have to get back to you on hardware version. In the router settings it says: Hardware version RAX10 only, can check on the router itself tomorrow
Thanks
Trainfire wrote:
Zyxel P8702N this one has LAN ports on the back and my NETGEAR router is plugged into one of those 4 ports.
Google offers me various options for what that might be .
But your description, with all those LAN ports in the back, suggests that your modem is a modem/router. You are piling router in router. Bad move.
Two routers on your network can cause headaches. For example, you can end up with local address problems. Among other things, the other router can misdirect addresses that the Netgear router usually handles, such as routerlogin.net or the usual IP address for a router, 192.168.1.1.
It will also confuse the heck out of any app that you throw at the network.
This explains some of the other drawbacks.
What is Double NAT? | Answer | NETGEAR Support
Unless you have specific reasons for using two routers, it is often easier to use just one router and set up the second router as a wifi access point. Netgear advises this, as does just about every site you will visit.
It may be possible to put the modem/router into modem only (bridge) mode and then to use the second device as the router. Sometimes it is easier to put the second router into AP mode. But that has its own drawbacks:
Disabled Features on the Router when set to AP Mode | Answer | NETGEAR Support
With an ISP router (a fully blown NAT router with DHCP for the LAN and more), it's perfectly fine to operate the connected RAX10 in access point mode - means all connected or wireless associated wireless devices are operating in the same IP subnet, in a single LAN.
