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Enniox's avatar
Enniox
Follower
Nov 20, 2023

RAX10 Smart Parental Control not available on Nighthawk app

Hello,
I just bought a RAX 10 because support for smart parental control was advertised.
However, I cannot find the activation option on the Nighthawk APP.
Where can I find it?

Thanks

1 Reply

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  • michaelkenward's avatar
    michaelkenward
    Guru
    Nov 21, 2023
    Enniox wrote:


    However, I cannot find the activation option on the Nighthawk APP.

    iOS? Android?

     

    Where can I find it?

     

     

    On the main page for the router in the app.

     

    Armor

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

    What firmware version do you have on the device?

    A number is more useful than "the latest". There may be newer versions, or "hot fixes", that do not show up if you check for new firmware in the browser interface.

    If there is one it might also help if you told people the make and model number of the modem/gateway/ONT that sits between this router and the Internet. Is it, by any chance, also a router, with a set of LAN ports on the back?

    I ask because a lot of people turn up here trying to put a router behind a modem that is also a router. That can complicate troubleshooting.