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alud7_ru's avatar
alud7_ru
Aspirant
Jul 28, 2020

RAX120 doesn't save and/or edit port forwarding setings

Recently updated to FW 1.0.1.122 and found out that the router cannot add, edit, save port forwarding settings. Thanx god it has the earlier entered settings, otherwise I don't know how I would work.
Now I needed to modify one setting and when I click EDIT it just opens Add custom service with all empty fields - list of device IP's is empty too. Ok, I wanna add new port forwarding servcice without editing the existing one - but the router just does nothing when I click Save.
What is happening, NETGEAR? So expensive product and so much bugs and no support at all.

2 Replies

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  • Christian_R's avatar
    Christian_R
    NETGEAR Employee Retired
    Jul 30, 2020

    Hi alud7_ru, 

     

    Did this issue occur with previous firmware versions? You may try reverting back a firmware version to see if the issue persists. 

     

    Christian 

    • Pistole's avatar
      Pistole
      Guide
      Aug 05, 2020

      Yesterday I did a factory reset because I wanted to clean install the router. After the reset the devices list on my MacBook kept empty and I cloud not create any port forwardings.
      On the IOS app the list was normal filled.

       

      I have installed the previous Firmware Version V1.0.1.115 and the list was again filled with my devices. I updated again to Firmware Version V1.0.1.122 and the list was again empty.

       

      Rest me no other option than again go back to Firmware Version V1.0.1.115 and keep working on that version.

       

      There is something very broken in the Firmware Version V1.0.1.122.