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Cal_mack's avatar
Cal_mack
Aspirant
Dec 08, 2021

Rax120

Hello, I’m having a big issue with my PlayStation 5 which is connected via Ethernet cable. More often than not it disconnects my lab cable and connects it straight back afterwards, it will do this lots of times on some occasions.

4 Replies


  • Cal_mack wrote:
     More often than not it disconnects my lab cable and connects it straight back afterwards, it will do this lots of times on some occasions.

    I'm really not sure what you mean by this. 

    What is actually happening in details?

    What firmware are you on? 

    What modem/gateway is it connected to? 

    • Cal_mack's avatar
      Cal_mack
      Aspirant
      So the PlayStation will say lan cable disconnected, lan cable connected like it just drops the connection for a second then connects again. Sony have said it is a firewall setting within the router? I’m not too clued up with this stuff.

      Thanks for your help!
      • plemans's avatar
        plemans
        Guru

        What modem/gateway is it connected to? 

        Have you tried replacing the ethernet cable?

  • Be sure your using good qualiity working LAN cables. CAT6 is recommended. 


    Cal_mack wrote:
    Hello, I’m having a big issue with my PlayStation 5 which is connected via Ethernet cable. More often than not it disconnects my lab cable and connects it straight back afterwards, it will do this lots of times on some occasions.