NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
RAX120V2 cannot access router after Factory Reset
RAX120V2 router
Did factory reset and now cannot access router to setup. When I go to www.routerlogin.net it redirects to 192.168.1.1/BRS_index.htm
Says Internet detected. Cannot get past Admin Account Settings. The admin username and New password are grayed out and cannot change factory default. I select security questions and type in answers but the NEXT button stays grayed out. Did Netgear brick my Nighthawk RAX120v2 router? How do finish setting up my router?
Did factory reset and now cannot access router to setup. When I go to www.routerlogin.net it redirects to 192.168.1.1/BRS_index.htm
Says Internet detected. Cannot get past Admin Account Settings. The admin username and New password are grayed out and cannot change factory default. I select security questions and type in answers but the NEXT button stays grayed out. Did Netgear brick my Nighthawk RAX120v2 router? How do finish setting up my router?
1 Reply
Try the reset 1 more time. Push and hold reset for 7-15 seconds.
Then reattempt the setup.
Usually when the next is grayed out, you didn't meet the minimum requirements for something.
Make sure the password you setup has at least 10 characters
1 special character
1 upper case
1 lower case
1 number.
