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mpe2903's avatar
mpe2903
Aspirant
Dec 03, 2020

RAX15 AX1800 Internet speed only peaks at 300mbps

Hi,

 

I have a similar issue as described here: 
https://community.netgear.com/t5/Nighthawk-Routers-with-WiFi-6-AX/RAX15-AX1800-bottlenecks-my-internet-speed-1gb-from-modem-drops/m-p/1973866#M12695

 

This did not solve my problem however.

 

  • I removed all the settings as described like QoS, etc
  • Factory Reset
  • Rolled back firmware and then restored the latest.

I have a gig connection but I can never get more than 300.  Right now i'm at 100.

I think at this point I was sold a lemon but i'm hoping theres a resolution that doesn't include me buying a new router.

 

Thanks.

5 Replies

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  • plemans's avatar
    plemans
    Guru
    Dec 03, 2020

    You have an RAX15. 

    What firmware is on it? 

    What modem/gateway are you connected to? 

    How are you testing? Wired? wireless? 

    What website are you testing on? 

    • mpe2903's avatar
      mpe2903
      Aspirant
      Dec 03, 2020
      •  
      •  
      My Router: Nighthawk RAX15      


      Firmware Version V1.0.2.64_2.0.42

       

      Arris SB8200 modem.  980mbps down direct connection.

      wired and wireless with multiple devices 

      xfinity speed test, speedtest.net

      • plemans's avatar
        plemans
        Guru
        Dec 03, 2020

        What port on the SB8200 are you connected to? 

        Make sure its port 1 and nothing else is in port 2. 

        have you tried a different cable between modem/router? 

        After you reset the RAX15, did you ever speedtest it with it running in default configuration? without changing anything in settings? 

        I'd try this.