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Forum Discussion
rax15 Random WiFi slow down
Has the latest firmware. Bought in Oct. 2020. Worked fine, great wifi signal. In the last 4-6 months the router will randomly slow down for the wifi signal, (around 1Mb/s) instead of the usual 50-70Mb/s. A reboot will bring back the fast speed. Ethernet speed not affected, just wifi. What could be the problem?
4 Replies
JuBe59 wrote:
Has the latest firmware. Bought in Oct. 2020. Worked fine, great wifi signal. In the last 4-6 months the router will randomly slow down for the wifi signal, (around 1Mb/s) instead of the usual 50-70Mb/s. A reboot will bring back the fast speed. Ethernet speed not affected, just wifi. What could be the problem?
Sorry, but that is not a reliable check. How did you determine that it is "the latest firmware"?
A number is more useful than "the latest". (It may not be by the time people read this.) There can also be newer versions, or "hot fixes", that do not show up if you check for new firmware in the browser interface.
It might also help if you told people what the modem is in front of this router, if there is one. The model number could be useful. Is it, by any chance, also a router, with a set of LAN ports on the back?
The reason for asking is that a lot of people turn up here trying to put a router behind a modem that is also a router. That can complicate troubleshooting.I verified the firmware version on the netgear support page and through the netgear app. It is 1.0.11.112. As to modem, the router is connected to a DOS3.1 cable modem.
JuBe59 wrote:
I verified the firmware version on the netgear support page and through the netgear app. It is 1.0.11.112.
That's the way to do it.
JuBe59 wrote:
As to modem, the router is connected to a DOS3.1 cable modem.
There are hundreds, if not thousands, of those out in the world. Unfortunately, many of them are modem/routers. Some of these can argue with your RAX15 router, leading to wifi conflicts that can get in the way of seamless operation.
You may consider it picky to ask people for fine details, but that's where many networks come to grief.
I have just started with the two obvious questions. There are many other subtle details that others who know more about these things may ask when we have pinned down the basics.
