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Forum Discussion

Aspirant

Dec 09, 2022

rax20

A site is being blocked on this computer but not on my other one. I am using Windows 10. model ax1800. I reset the router but that did not help.

Troubleshooting

Guru - Experienced User

Dec 09, 2022

You have the RAX20?

What modem/gateway is it connected to?

What firmware is on it?

What site is getting blocked?

Does it say whats blocking it?

Are you using Armor or parental controls?

debrasheila
Aspirant
Dec 10, 2022
ARRIS TM1602 MODEM
Optimum ISP
blocked site: epicmychart.optum.com
Error message: DNS_PROBE_FINISHED_NXDOMAIN
no Armor or parental controls
Do not know about firmware
- plemans
  Guru - Experienced User
  Dec 11, 2022
  Do you have ipv6 enabled?
  - debrasheila
    Aspirant
    Dec 11, 2022
    I do not know what that is