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joe_wht's avatar
joe_wht
Luminary
Jun 01, 2020

RAX200 AX11000 completely disconnects each day??

The past 2+ weeks my Nighthawk AX11000 (RAX200) will completely disconnect the internet, maybe even power down just about everyday.  Last week I started testing if rebooting the modem only, router only, both and it seems to be JUST THE ROUTER!!

No Wifi, No hardwire, my web browser can not even connect to it like it will if the ISP is down.

.

Anyone else ever have this trouble with the AX11000 ?

I've always used Netgear routers, always bought the newest best one out there..

I just find it odd to have Netgear problems.

8 Replies

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  • plemans's avatar
    plemans
    Guru
    Jun 01, 2020

    What firmware are you on?

    What modem are you using?

    Have you tried a factory reset and reinstall? the RAX has gotten some significant updates recently and they've responded favorably to a reset/reinstall due to the changes. 

    • joe_wht's avatar
      joe_wht
      Luminary
      Jun 01, 2020

      Thanks

      Firmware was not UTD.  I like the new attached devices & access control.

      I see there's no High, Med, Low priority options.

      I wish I could give my security cams Highest priority way above everything else.

      .

      Modem: Newest Netgear modem 2 yrs ago.

      .

      But anyways.. I'll know in 48 hours if this worked.

      • joe_wht's avatar
        joe_wht
        Luminary
        Jun 01, 2020

        NO LUCK.. it didn't take but a few hours and the routers Wifi AND Ethernet internet DIED!!

        I'm thinking since both wifi & ethernet are both dieing that something on the circuit board

        might be fried or Frying..

        GOSH... I think I gave my R8500 away last year..

        What router do you guys suggest ???

        I'm not a gamer,

        BUT --- (58 devices)  I want my

        11  Nest Cams to have FULL FORCE - Most Important

        Desktop & laptop Ethernet, iphone & roku - 2nd most important

        3 bedrooms, roku, Blueray, Dish Network,  3 bose & iRobo

        .

        I've got my Livingroom & Bedroom devices ALL HARDWIRED (Netgear bridge)

        The only Wifi items are my Cams, ipads & 1 iphone + iRobot

        all balanced according to distance between 5G, 2.4/2.4G

         

         

         

  • SERSX's avatar
    SERSX
    Guide
    Aug 17, 2020

    I have been experiencing a daily disconnection for a few seconds at random for the past say 2-3 months I belive. I just did an update and then reset the system holding the button. Lets see if this disconnection continues.