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Forum Discussion
b0redj0rd
Mar 18, 2023Tutor
RAX200 FTTP Sky Fibre
Hello there. I'm running an RAX200 which is connected to a Sky Hub at the moment, I have FTTP from Sky in the UK. My issue is that I have double NAT because of this set up, and unfortunately Sky do n...
- Mar 18, 2023
b0redj0rd wrote:
Aside from seemingly getting poor speeds when running the built in speed test on the Nighthawk, I'm getting issues streaming video content and I'm having problems with my S23 ultra and wifi6 ...I'd troubleshoot that. But don't assume that the problems are on the router. WiFi 6 has produced much fun and games. See if there are similar reports for the S23, whatever it is.
If you had the RAX before you signed up for the new new service. I'd reset the router and set it up from scratch. Likewise do that before you try using it on its own without the Sky box.
The router picks up various settings from the ISP during setup. They apply to the service you are on. Change that and it may inherit an incompatible setting.
michaelkenward
Mar 18, 2023Guru - Experienced User
b0redj0rd wrote:
I'm running an RAX200 which is connected to a Sky Hub at the moment, I have FTTP from Sky in the UK. My issue is that I have double NAT because of this set up, and unfortunately Sky do not allow you to use the Sky Hub as a bridge.
Do you need the Sky Hub?
Which one do you have? (Sky has supplied various "hubs" over the years.)
Is there a way to put the Sky box behind the RAX connected to the ONT? I ask because that is what I do with a BT Hub, albeit on DSL.
Then, of course, there is the AP Mode option on the RAX.
I have the most recent firmware (v1.0.10.140) on the router and the attached as the option 61 connection.
Can anyone help?
It is really for Sky to advise. There aren't that many Sky regulars around here. Does Sky offer a user community like this?
b0redj0rd
Mar 18, 2023Tutor
Thanks for the reply! I don't really need the hub, so have issues in getting rid of it. It's their latest offering I think, SR203 I think.
Sky do have a community but the advice on there is non-netgear specific and basically 'update firmware, add connection string to 61' and this is what I've tried already.
I have to say that for a device I've paid £400+ for, new in January I'm pretty disappointed I am unable to actually contact Netgrear themselves directly for support 3 months later!
Sky do have a community but the advice on there is non-netgear specific and basically 'update firmware, add connection string to 61' and this is what I've tried already.
I have to say that for a device I've paid £400+ for, new in January I'm pretty disappointed I am unable to actually contact Netgrear themselves directly for support 3 months later!