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Forum Discussion
b0redj0rd
Mar 18, 2023Tutor
RAX200 FTTP Sky Fibre
Hello there. I'm running an RAX200 which is connected to a Sky Hub at the moment, I have FTTP from Sky in the UK. My issue is that I have double NAT because of this set up, and unfortunately Sky do n...
- Mar 18, 2023
b0redj0rd wrote:
Aside from seemingly getting poor speeds when running the built in speed test on the Nighthawk, I'm getting issues streaming video content and I'm having problems with my S23 ultra and wifi6 ...I'd troubleshoot that. But don't assume that the problems are on the router. WiFi 6 has produced much fun and games. See if there are similar reports for the S23, whatever it is.
If you had the RAX before you signed up for the new new service. I'd reset the router and set it up from scratch. Likewise do that before you try using it on its own without the Sky box.
The router picks up various settings from the ISP during setup. They apply to the service you are on. Change that and it may inherit an incompatible setting.
b0redj0rd
Mar 18, 2023Tutor
Thanks again for taking the time to reply! Sky's VOIP is included in the package but I don't use a house phone, so it's no bother to lose it. I did see you had to keep the hub to use this, but for me it isn't a factor really.
Aside from seemingly getting poor speeds when running the built in speed test on the Nighthawk, I'm getting issues streaming video content and I'm having problems with my S23 ultra and wifi6 and I'm wondering if they are all somehow related to this particular set up that I'm running and so am having a bash at setting the RAX as the sole connection to the outside world. If I can't get it going I'll expore the AP route.
Aside from seemingly getting poor speeds when running the built in speed test on the Nighthawk, I'm getting issues streaming video content and I'm having problems with my S23 ultra and wifi6 and I'm wondering if they are all somehow related to this particular set up that I'm running and so am having a bash at setting the RAX as the sole connection to the outside world. If I can't get it going I'll expore the AP route.
michaelkenward
Mar 18, 2023Guru - Experienced User
b0redj0rd wrote:
Aside from seemingly getting poor speeds when running the built in speed test on the Nighthawk, I'm getting issues streaming video content and I'm having problems with my S23 ultra and wifi6 ...
I'd troubleshoot that. But don't assume that the problems are on the router. WiFi 6 has produced much fun and games. See if there are similar reports for the S23, whatever it is.
If you had the RAX before you signed up for the new new service. I'd reset the router and set it up from scratch. Likewise do that before you try using it on its own without the Sky box.
The router picks up various settings from the ISP during setup. They apply to the service you are on. Change that and it may inherit an incompatible setting.
- b0redj0rdMar 19, 2023TutorHi guys, I have some good news! Thanks to all the responders in this thread, I have managed to get the RAX to connect to the Sky fibre service!
Particularly I think the suggestion to read the manual 😀
Methodology as follows: Unplug existing Sky Hub for 30 minutes from the fibre box. Full factory reset of the RAX200, run through the usual set up - no Internet. Fill the connection 61 section, no Internet. Complete the section as found in the manual (attached) - connected!
There is one issue which is confusing me still.
One of the reasons for doing this in the first place was that the internally available 'on router' speed test was returning poor speeds, leading me to think this was because of the Sky Hub > RAX200 double nat however, when running this speed test I am seeing similarly poor speeds. I am guaranteed at least 430mbps by Sky, but the test is returning 150-200mbps. When I do this over WIFI I am seeing better results (confusing). Does anyone think this is a fault with my set up or the speed test on the router itself?
The issue with the S23 persists, but that appears to be a Samsung problem as lots of people are complaining about it online at the moment.
Thanks again everyone. - KitsapMar 19, 2023Master
b0redj0rd wrote:
Hi guys, I have some good news! Thanks to all the responders in this thread, I have managed to get the RAX to connect to the Sky fibre service!
Particularly I think the suggestion to read the manual 😀
Methodology as follows: Unplug existing Sky Hub for 30 minutes from the fibre box. Full factory reset of the RAX200, run through the usual set up - no Internet. Fill the connection 61 section, no Internet. Complete the section as found in the manual (attached) - connected!
There is one issue which is confusing me still.
One of the reasons for doing this in the first place was that the internally available 'on router' speed test was returning poor speeds, leading me to think this was because of the Sky Hub > RAX200 double nat however, when running this speed test I am seeing similarly poor speeds. I am guaranteed at least 430mbps by Sky, but the test is returning 150-200mbps. When I do this over WIFI I am seeing better results (confusing). Does anyone think this is a fault with my set up or the speed test on the router itself?
The issue with the S23 persists, but that appears to be a Samsung problem as lots of people are complaining about it online at the moment.
Thanks again everyone.Yes, the throughput capacity tests on routers are in general historically unreliable.
Another data point can be provided using the mobile application throughput capacity test on your phone. I have an older design router and the mobile application provides consistent and accurate results.
- b0redj0rdMar 19, 2023TutorThanks for the reply, I'm thinking the speed test is just unreliable directly on the router.
Over WiFi = 500mbps
Xbox hardwired to the router = 530mbps
Nvidea Shield hardwired to the router = 480mbps
I think we're all set! Thanks to everyone who took the time to respond here, I really appreciate it and wouldn't have been able to get things set up without your input. - FURRYe38Mar 19, 2023Guru - Experienced User
Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/24231/How-do-I-back-up-the-router-configuration-settings-on-my-Nighthawk-router
Enjoy. 📡