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Generik777's avatar
Generik777
Aspirant
Jan 11, 2021

RAX200 keeps disconnecting LAN devices randomly.

Most of my devices are WiFi but my PS4, PS5, and AppleTV are connected via Ethernet. It doesn't matter which device I am using it will randomly disconnect for a few seconds once an hour or so, sometimes less or more often. As you can imagine this is awful while gaming online. Anyone know if this is a common issue or what could be causing this? Everything is connected with new CAT7 cables.  Setup is as follows: Modem > Router > Devices.  Modem is a Motorola MB8600. 

 

2 Replies

  • You have posted your message in the section of this community given over to Nighthawk WiFi Routers. (This is easily done, given Netgear's impenetrable community structure.)

    You might get more help, and find earlier questions and answers about your hardware, in the appropriate section for your device. That's probably here:

    Nighthawk Routers with WiFi 6 (AX) - NETGEAR Communities

    • Generik777's avatar
      Generik777
      Aspirant
      Yeah I just posted where the support section led me to. I’ll post in the section you linked, thanks so much.