NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Jasongufeng
Jun 24, 2022Aspirant
RAX200 keeps dropping wifi & internet for no more than ten days
I tried almost every firmware including the latest one.
Some times it drops 5g. Sometime it drops 5g and 2.4g. Sometimes it drops 5g, 2.4g and internet. I add a fan outside. It's not the heat reason.
4 Replies
Sort By
What modem/gateway is it connected to?
When it drops, what actually happens? Does that specific band stop broadcasting? Do devices connect but say "connected, no internet", What actually happens?
Are you using smart connect? Does it happen if you disable it?
Try setting the "up to ****mbps" speeds to "up to 2400mbps". The RAX200 needs to use the DFS frequencies to hit 4800mbps and if you're in an area with dfs broadcasts, the switching could cause issues.
- JasongufengAspirant
The modem I use is China Telecom😁.
When it drops, sometimes I can connect to the console, sometime I cannot. Just like I don't connect to Netgear. I think the system crashes.
I don't use smart connect.
Could I use RAX120 firmware to refresh the system?😄
Many thanks!
what chinese telecom modem is it?
No, you can't use the RAX120's firmware as its different hardware.