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curtisbby's avatar
curtisbby
Aspirant
Apr 01, 2022

RAX200 No LAN Ports, WiFi Fine

I have my RAX200 connected via LAN cable to the router from my ISP (Telus Fibre, not that it matters). Obviously it's plugged into the Internet port on my RAX200.

 

The WiFi on my RAX200 works fine and all my wireless devices connect and work fine. Speed is excellent and no issues.

 

If I plug my computer LAN cable into the Ethernet ports on the RAX200 I have no Internet connection. The port number lights up in white indicating there's a physical connection. However, my PC (Win 10, updated) shows no Internet connection. If I unplug the LAN cable from the RAX200 and plug it back into the router my connection works fine. So it's not the LAN cable or my PC.

 

Am I missing something obvious? A setting perhaps? I don't understand why WiFi works perfectly but the LAN ports don't. Updated the RAX200 firmware this morning and the problem is still there.

 

Thanks

9 Replies

  • what actual modem gateway is it from your ISP? 
    Some devices play nicely with double NAT's and others not as much

  • One update. For some odd reason, if I connect my PC to LAN port 5 (Multi-Gig) my Internet connection works fine. LAN ports 1-4 have no connection.

     

    So everything works as I only needed to one LAN connection, but in the future if I want to add more I'd still like to get ports 1-4 working.

    • plemans's avatar
      plemans
      Guru

      what modem/gateway is it connected to? 

      What firmware is on the router? 

  • Hi curtisbby ,can you share your Wan preference settings? Which one did you choose ?
    Then can you take a pic for how your ethernet LAN cable into the which Ethernet ports ?
    Also can you share the topology you set up ?
    ex: ISP router------RAX2000------PC

     

     

    • curtisbby's avatar
      curtisbby
      Aspirant

      Hi,

       

      Sorry for late reply - I was sick.

       

      Connection is: Telus Fibre Optic Modem >> Telus WiFi Router >> Netgear RAX200.

       

      Telus Modem is 192.168.1.254

      Netgear RAX200 is 192.169.1.64

       

      Pics to follow...

       

      • curtisbby's avatar
        curtisbby
        Aspirant

        Here's back of router.

         

        Black cable to my Telus Router, White cable to my PC.