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UserRax200's avatar
UserRax200
Aspirant
Jul 11, 2022

RAX200 Readyshare issue: change mount path after router reboot

Hello,

I have this issue on RAX200 for a while now on different FW version. The latest one I have is 1.0.6.138.

 

I considered raising support case, until I saw that it's required some subscription for me, the purchasing customer, to raise a decent bug report free of charge? Someone must be dreaming at Netgear.

So let's clarify a few things: the RAX200 has bugs. I find surprising that they are not fixed, that the proper support is not proactively addressing them. I'm kind enough to waste my time reporting that one.

 

 

Issue:

- I plug a 512GB Sandisk Ultra fit USB key (previously formatted in Fat32, now I formatted it to NTFS).

- It has in the readyshare section a mount letter of P:\ for example, along with a path like \\readyshare\P_mount.

- I reboot the router rax200 using the gui

- I check again the readyshare section, now the mount letter and path have changed (O:\).

- I do again the above, it changes again (M:\....).

 

Bottom line: it's unusable in SMB as I would have to change the path on the clients after every reboot.

 

There are plenty of other issues including:

- Very poor integration and conflicts with the netgear Nighthawk app, especially with wireless guest wifi naming, etc... In short in the router I set "guestwifi" ssid. In the app, the guest wifi has a different SSID.

- Issue with wireless guest, when enabled, I am unable to communicate in my local network between the 2.4GHZ hosts and 5GHZ hosts (for example I can't ping computer A in 5GHZ wifi, from computer B in 2.4GHZ wifi). Turning off the wifi guest network let me ping again between computer A and B.

 

PS: Decent Q&A and bug reporting is part of some computing industry positions, Netgear do a decent job or start paying me for my efforts. Especially when RAX200 is not that cheap.

 

FURRYe38 I link to you as I can't post a short update in the main topic (New - RAX200 Firmware Version 1.0.6.138 Released ).

23 Replies

  •  

    Hilarious, I saw that Netgear is trying to monetize on chat support, basic support, etc... expired 3 months after the purchase of the device!!!

    Unbelievable.

    Thank you, it was difficult for me to choose a rather expensive hardware (RAX200). Thanks to your services you have simplified my future choices. No more Netgear.

     

    Pfffui, I'm relieved!

     

  • It certainly feels like it... 3 months after purchase, already not allowed for chat support, normal support, etc... (I don't need actual support, I wanted to contact support to report several issues).

    Very limited hardware support also.

     

    The router is crippled with bugs*, yes, on the latest firmware.

    It has terrible integration with Netgear Nighthawk app (and more bugs).

     

    So technically, I would say it's EOL (well for the one who purchase it, after 3 months).

     

    Anyway, it does not even have extfat support, as I read around here some poor excuse that exfat is newer (lol) and not supported. And has many other issues.

     

    Bottom line: If I were to tell me information regarding that device, that would be: keep your money and look elsewhere.

     

    *I reported a few in a dedicated topic, it's a bit off topic.

     

     

    PS: I'm a professional, so far, not seen 1 from Netgear, beyond a ton of pay-to-support junk and quite horrible customer service junk. I mean I merely tried to report some serious issues with the router, and I was impeded numerous time, as if I have to waste my time offering help to improve their junk!!!

  • iyang's avatar
    iyang
    NETGEAR Expert

    Hi UserRax200 ,

     

    Do you mean that Share Name(\\readyshare\P_mount) be change after every reboot ?

     

     

    Thanks

    • UserRax200's avatar
      UserRax200
      Aspirant

      Yes.

      The "Share Name" changes (like \\readyshare\M_Drive, \\readyshare\P_Drive) because the "Folder Name" changes (M:\, P:\, O:\...), same as the "Volume Name" (M Drive (460.3G) or P Drive (460.3G), or O Drive....).

       

      It's obviously consistent like if it's M: then every naming keeps name. But it changes after every router reboot.