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UserRax200
Jul 11, 2022Aspirant
RAX200 Readyshare issue: change mount path after router reboot
Hello,
I have this issue on RAX200 for a while now on different FW version. The latest one I have is 1.0.6.138.
I considered raising support case, until I saw that it's required some subscription for me, the purchasing customer, to raise a decent bug report free of charge? Someone must be dreaming at Netgear.
So let's clarify a few things: the RAX200 has bugs. I find surprising that they are not fixed, that the proper support is not proactively addressing them. I'm kind enough to waste my time reporting that one.
Issue:
- I plug a 512GB Sandisk Ultra fit USB key (previously formatted in Fat32, now I formatted it to NTFS).
- It has in the readyshare section a mount letter of P:\ for example, along with a path like \\readyshare\P_mount.
- I reboot the router rax200 using the gui
- I check again the readyshare section, now the mount letter and path have changed (O:\).
- I do again the above, it changes again (M:\....).
Bottom line: it's unusable in SMB as I would have to change the path on the clients after every reboot.
There are plenty of other issues including:
- Very poor integration and conflicts with the netgear Nighthawk app, especially with wireless guest wifi naming, etc... In short in the router I set "guestwifi" ssid. In the app, the guest wifi has a different SSID.
- Issue with wireless guest, when enabled, I am unable to communicate in my local network between the 2.4GHZ hosts and 5GHZ hosts (for example I can't ping computer A in 5GHZ wifi, from computer B in 2.4GHZ wifi). Turning off the wifi guest network let me ping again between computer A and B.
PS: Decent Q&A and bug reporting is part of some computing industry positions, Netgear do a decent job or start paying me for my efforts. Especially when RAX200 is not that cheap.
FURRYe38 I link to you as I can't post a short update in the main topic (New - RAX200 Firmware Version 1.0.6.138 Released ).
23 Replies
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- UserRax200Aspirant
Hilarious, I saw that Netgear is trying to monetize on chat support, basic support, etc... expired 3 months after the purchase of the device!!!
Unbelievable.
Thank you, it was difficult for me to choose a rather expensive hardware (RAX200). Thanks to your services you have simplified my future choices. No more Netgear.
Pfffui, I'm relieved!
- UserRax200Aspirant
It certainly feels like it... 3 months after purchase, already not allowed for chat support, normal support, etc... (I don't need actual support, I wanted to contact support to report several issues).
Very limited hardware support also.
The router is crippled with bugs*, yes, on the latest firmware.
It has terrible integration with Netgear Nighthawk app (and more bugs).
So technically, I would say it's EOL (well for the one who purchase it, after 3 months).
Anyway, it does not even have extfat support, as I read around here some poor excuse that exfat is newer (lol) and not supported. And has many other issues.
Bottom line: If I were to tell me information regarding that device, that would be: keep your money and look elsewhere.
*I reported a few in a dedicated topic, it's a bit off topic.
PS: I'm a professional, so far, not seen 1 from Netgear, beyond a ton of pay-to-support junk and quite horrible customer service junk. I mean I merely tried to report some serious issues with the router, and I was impeded numerous time, as if I have to waste my time offering help to improve their junk!!!
- iyangNETGEAR Expert
Hi UserRax200 ,
Do you mean that Share Name(\\readyshare\P_mount) be change after every reboot ?
Thanks
- UserRax200Aspirant
Yes.
The "Share Name" changes (like \\readyshare\M_Drive, \\readyshare\P_Drive) because the "Folder Name" changes (M:\, P:\, O:\...), same as the "Volume Name" (M Drive (460.3G) or P Drive (460.3G), or O Drive....).
It's obviously consistent like if it's M: then every naming keeps name. But it changes after every router reboot.
- iyangNETGEAR Expert