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Forum Discussion
ThomasOMalley77
Sep 15, 2022Tutor
RAX200: WIFI drops randomly for all my wireless devices
Hi... I recently switched to a new ISP, where the ISP is using DHCP, VLAN and have IPv6. My former ISP didn't have these settings. After I changed to the new ISP, my WIFI signal randomly ...
ThomasOMalley77
Sep 15, 2022Tutor
More information:
- Did your ISP provided the configuration?
Yes.
- How many devices were affected?
All wireless.
- How do you get the connection back, does it just reconnect automatically or does need to reboot such devices?
Reconnected after 2 seconds. No reboot necessary.
- What did you notice on the network before issue happens
Nothing
- like what's the usual activity you're doing on his network that might trigger disconnection?
None.
- When disconnection happens, what lights are lit on the router? Also, can you still access the GUI when internet disconnects?
The lights is on. No disconnect from ISP. Yes. I can access the GUI from my WIRED stationary computer.
- Modem manufacturer:
https://icotera.com/
- Internet Service Provider: www.hiper.dk
- Firmware Version of the router: V1.0.10.140_1.0.79
- What are the troubleshooting steps that you've done so far?
The stuff I wrote earlier. Read what I sent you.
"Also, I think you can just provide a screen shot of the router configuration then attach it to this case."
No I cannot send you every page of the configuration of the router. But you can get the front page of it.
- plemansSep 15, 2022Guru - Experienced User
From looking at the basics of that modem, it has quite a bit of capabilities. mac flitering/limiting/etc
Makes me wonder what else its capable of. (their website required submitting details before they'd send it to me so I didn't)
Does the router work in access point mode? I'm curious if the modem has its own built in dhcp server
- ThomasOMalley77Sep 15, 2022TutorWhat does the modem have to do with wifi drops?
Anyways, tried dropping the wifi speed to 2400 mbps for the 5ghz.
I have doubts about the router, if it can handle load from my new settings with regards to my isp.- plemansSep 15, 2022Guru - Experienced User
When everything was working fine prior and the change was the ISP, it makes us start looking at what changed.
Double nat's usually don't cause much issues but they can.
If you have 2x devices controlling dhcp/nat, it could be the primary router causing ip conflicts/issues and the RAX having to reassign the ip address. (simplified version)
Worth checking out when everything worked fine before