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Forum Discussion
RAX200: WIFI drops randomly for all my wireless devices
Hi... I recently switched to a new ISP, where the ISP is using DHCP, VLAN and have IPv6. My former ISP didn't have these settings. After I changed to the new ISP, my WIFI signal randomly ...
More information:
- Did your ISP provided the configuration?
Yes.
- How many devices were affected?
All wireless.
- How do you get the connection back, does it just reconnect automatically or does need to reboot such devices?
Reconnected after 2 seconds. No reboot necessary.
- What did you notice on the network before issue happens
Nothing
- like what's the usual activity you're doing on his network that might trigger disconnection?
None.
- When disconnection happens, what lights are lit on the router? Also, can you still access the GUI when internet disconnects?
The lights is on. No disconnect from ISP. Yes. I can access the GUI from my WIRED stationary computer.
- Modem manufacturer:
https://icotera.com/
- Internet Service Provider: www.hiper.dk
- Firmware Version of the router: V1.0.10.140_1.0.79
- What are the troubleshooting steps that you've done so far?
The stuff I wrote earlier. Read what I sent you.
"Also, I think you can just provide a screen shot of the router configuration then attach it to this case."
No I cannot send you every page of the configuration of the router. But you can get the front page of it.
From looking at the basics of that modem, it has quite a bit of capabilities. mac flitering/limiting/etc
Makes me wonder what else its capable of. (their website required submitting details before they'd send it to me so I didn't)
Does the router work in access point mode? I'm curious if the modem has its own built in dhcp server
- What does the modem have to do with wifi drops?
Anyways, tried dropping the wifi speed to 2400 mbps for the 5ghz.
I have doubts about the router, if it can handle load from my new settings with regards to my isp.When everything was working fine prior and the change was the ISP, it makes us start looking at what changed.
Double nat's usually don't cause much issues but they can.
If you have 2x devices controlling dhcp/nat, it could be the primary router causing ip conflicts/issues and the RAX having to reassign the ip address. (simplified version)
Worth checking out when everything worked fine before
ThomasOMalley77 wrote:
What does the modem have to do with wifi drops?Everything if it is a gateway.
Unlike plemans I couldn't work out what your modem is from the link you provided. It took me to a page with a pile of different hardware.
Don't jump to conclusions before you have all the details.
Can you explain what you mean by this?
I have doubts about the router, if it can handle load from my new settings with regards to my isp.There's something odd about that sentence that makes it hard to follow.
What are you suggesting?
It is rare to find an ISP that requires settings that are beyond the capabilities of a router like the RAX200.
The suggestion from plemans that you try the RAX200 in AP mode would be one way of troubleshooting conflicts between modem and router.
Unfortunately, hiper has yet to appear in conversations here.
Search - NETGEAR Communities – hiper
There is a bit more traffic on your modem maker:
Search - NETGEAR Communities – icotera
- I think the router drops the WIFI signal, because it can't handle the work load.
I'll try my old R8000 tomorrow. See if that router has any issues.
I have 1gbps internet. Both upload and download.
