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Forum Discussion

sharkuae's avatar
sharkuae
Follower
Jan 03, 2021

RAX200

Dear support team,

 

I have two device RAX200 and both of then the lan connection stop working when i try to connect using lan cable and i can access the device using only wireless soultion and sometimes device will not respond for wireless as well.

V1.0.3.106_1.0.58

GUI Language Version

V1.0.3.106_2.1.46.1

 

 

1 Reply

  • Christian_R's avatar
    Christian_R
    NETGEAR Employee Retired
    Jan 07, 2021

    Hello sharkuae,

     

    If you recently purchased the device I would recommend contacting our support team as newly purchased devices are provided with 90 days of complimentary support. You may open a ticket by registering your device using the link below. 

     

    https://www.netgear.com/support/contact.aspx

     

    Christian