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Westyty's avatar
Westyty
Aspirant
Sep 01, 2026

RAX30 firmware update to V1.0.14.108_1 fails — stuck on V1.0.13.102_2

Hi everyone,

I'm having trouble updating my RAX30 firmware and hoping someone here has run into the same issue.

Current firmware: V1.0.13.102_2 Update offered: V1.0.14.108_1 (security bug fix according to the release notes)

What I've tried:

  • Clicked "Yes" on the automatic update prompt in the router admin page → nothing happens, no progress
  • Downloaded the firmware file manually from the Netgear website
  • Uploaded it manually via Advanced > Administration > Firmware Update
  • Rebooted the router afterward

Result: Every time I check, the router still shows V1.0.13.102_2, and the update prompt keeps reappearing asking me to install V1.0.14.108_1 again. It's like the update just isn't taking effect.

Has anyone else experienced this on the RAX30? Any tips on how to force the update, or should I try a factory reset first? Also wondering if this is a known bug with this particular firmware release.

Thanks in advance for any help!

not listed

5 Replies

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User
    Sep 01, 2026

    And you unpacked the FW file from the .zip file after it was downloaded? 

    Using MS Edge or Firefox browser? 

     

     

    • Westyty's avatar
      Westyty
      Aspirant
      Sep 01, 2026

      Yes, I unpacked the .chk file from the .zip before uploading it manually.
      I used Google Chrome to perform the update

  • Westyty's avatar
    Westyty
    Aspirant
    Sep 01, 2026

    I also performed a full factory reset of the router, then tried the update again (both automatic and manual) → same result