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Forum Discussion

crewsn01's avatar
Dec 20, 2019
Solved

RAX35-100NAS

I need help with conncecting to my my Nighthawk AX4.  Work computer can't see my wifi.  Unable to make it find it.

 


  • schumaku wrote:

    ...the device makers are often years behind.


    Especially when it comes to chipset drivers for embedded devices that are built into the motherboard.

7 Replies


  • crewsn01 wrote:

    I need help with conncecting to my my Nighthawk AX4.  Work computer can't see my wifi.  Unable to make it find it.

     


    Can other devices see your wifi?

     

    What is this work computer?

     

     

     

     

    • crewsn01's avatar
      crewsn01
      Tutor

      Yes, my personal laptops, phone and tablets but my work laptop (Dell) cannot see my router. I replaced my old router with a new one and when I try to see available wifi networks, my wifi router does not show up or appear.  I do not know how to make it available for selection.

      Thanks,


      • crewsn01 wrote:

        Yes, my personal laptops, phone and tablets but my work laptop (Dell) cannot see my router.


        This tells that there is nothing wrong with your router. It is doing its job and sending out wifi.

         

        The problem is on the receiving end.

         

        Work laptops are sometimes locked down so that they cannot get into "unsafe" networks. (I have even seen "superglued USB ports on government PCs.) ) If it cannot even see the wifi from the router, maybe that's the problem.

         

        Ask the people at work. They supplied the thing.

         

        Have you tried plugging the laptop into the router? That would confirm that it is the wifi behind the problem.