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DoubleIpa's avatar
DoubleIpa
Aspirant
Oct 14, 2020

RAX35 cant log into router

For the last 7 days i am unable to log into router to change settings. I tired going through IP address and also the cell phone app. I have wireless and wired connection working with no problems. However i can not add a new deivce to wifi. The only way to access the configuration is to reset to default setting. I have the latest firmware.

Any ideas...

 

thanks

2 Replies

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  • itsmehuey's avatar
    itsmehuey
    Luminary
    Oct 15, 2020

    do you run into any errors? Internal Error 500 error page perhaps? If so, you're most likely going to need to revert back to the previous firmware version.

    • DoubleIpa's avatar
      DoubleIpa
      Aspirant
      Oct 22, 2020

      i downgraded the firmware...turned of AX and everyday the netgear router drops connection...i am unable to join new devices nor can i log in...have to perform a default reset and start over..

       

      thanks