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clydegray2's avatar
clydegray2
Aspirant
Aug 07, 2022

RAX38-100NAS

No WIFI “radio”.
All LEDs “normal”.
WIFI not recognized on any peripheral Devices.
No Internet “pass-through” to ports.
Seem like a “paper weight”, now.

2 Replies

  • What Firmware version is currently loaded?
    What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?

     

    How is the wifi settings configured? 

     

    Has a factory reset and setup from scratch been performed since last FW update?

    • clydegray2's avatar
      clydegray2
      Aspirant
      Couldn’t access the unit via direct cable or Internet.
      Spectrum UBEE DVW32CB Cable Modem
      Automatic Setup
      Repeatedly Reset Factory Settings
      Failure observed at two physically different locations.
      Adjacent WIFI (a NETGEAR “G” WGR614v9) Continued working.