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aqualita's avatar
aqualita
Aspirant
Sep 14, 2020

RAX40 — Nighthawk AX4 4-Stream WiFi Router

my RAX40 — Nighthawk AX4 4-Stream WiFi Router switches off the internet all the time after the latest firmware update,  what to do

 

1). windows 10 Home 64 bit

2). Fastvareversjon V1.0.3.80_1.0.1 ( router)

 

regards from 

Tore Braathe 

Norway

1 Reply

  • anytime there's an issue after a firmware upgrade, a reasonable first step is  factory reset. 

    If that doesn't help, then I'd downgrade the firmware to the older version. Maybe the newer one introducted a bug in your device. 

    Once downgraded, disable auto updates so it doesn't automatically go back to the problem version.