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aldamon's avatar
aldamon
Tutor
Oct 02, 2019

RAX40 / AX4 WiFi channel and mode discreetly changing in background (channel & 2400Mbps won't stick)

Hi,

 

I'm having a frustrating problem with the WiFi on my RAX40 / AX4.

 

When I pick 2400 Mbps mode and an open channel in my area (like 48 or 52), everything is fine initially and under router status it shows:

 

Channel

36+40+44+48(P)+52+56+60+64

Mode

Up to 2400 Mbsp

 

Windows confirms I'm on channel 48.

 

However, after a few hours, if I check router status and my WiFi network again in Windows, I'm constantly switched channel 36 and the Mode has dropped to 1200 Mbps:

 

The weird thing is, even when the network has discreetly switched to Ch36/1200 on its own, under Wireless Setup, Channel 48 and 2400 Mbps are still selected. Am I doing something wrong or is this a firmware bug? Am I causing this behavior somehow?

 

Any ideas? I really need this router to stay on the WiFi channel and Mode I select.

 

 

 

 

3 Replies

  • Since I can't edit:

     
    Router Information
    Hardware Version R1.05
     
    Firmware Version V1.0.2.60_1.0.1
     
    GUI Language Version V1.0.2.60_1.0.0.12
      • aldamon's avatar
        aldamon
        Tutor

        I thought it was DFS as well, but if I select 1200 Mbps Mode and a DFS channel like 56 it sticks. Right now I have 52+56(p)+60+64 and 1200 Mbps selected. Hasn't switched back to 36 yet but we'll see.

         

        With 2400 mode, I wish I could see exactly what is going on instead of the router changing channels and mode without my knowledge while leaving my WiFi settings at a preferred DFS channel and 2400 Mode. I shoudn't have to check two screens to know what's going on with my network.  

         

        If it's going to behave like this, why not just have an Auto option for 5Ghz channels (like 2.4GHz) and then the router could choose the best path to 2400? Maybe it's just really hard to lock in 2400 in an urban settings? Regardless, the way the software is behaving is confusing and unhelpful.