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Forum Discussion
talmai
Aug 22, 2020Aspirant
RAX40 Drops internet and has to be rebooted almost daily
My RAX 40 started to drop internet connection almost everyday for the past two weeks. Need to reboot and the internet is back. Firmware V1.0.3.80 App version 2.6.0.13 I checked and there's no new f...
michaelkenward
Aug 23, 2020Guru - Experienced User
It might help if you told people what the modem is in front of this router, if there is one. The model number could be useful. Is it, by any chance, also a router, with a set of LAN ports on the back?
The reason for asking is that a lot of people turn up here trying to put a router behind a modem that is also a router. That can complicate troubleshooting.
You can help people to help you by providing the information suggested in this forum's header:
Subject (Include model number and brief summary)
Model (Recommended - Helps the community give the best answers)
Body (Include additional detail including model version, firmware, OS and environment where relevant.)
They are there for a good reason.
Navneetnarwariy
Aug 23, 2020Initiate
Modem model - Arris Surfboard SB6141
Both Modem and Router are separate and here issue is with Netgear router which started appearing after firmware update to version 2.6.0.13
As all lights are ON “green” and hard wire connection works hence issue seems to be due to firmware update impacting some configuration.
Both Modem and Router are separate and here issue is with Netgear router which started appearing after firmware update to version 2.6.0.13
As all lights are ON “green” and hard wire connection works hence issue seems to be due to firmware update impacting some configuration.
- michaelkenwardAug 23, 2020Guru - Experienced User
Let's deal with the question from talmai, who started this conversation.
If you want to start your own messge, feel free.
The community rules don't like "hijacking".
NETGEAR Community Terms Of Service | Answer | NETGEAR Support
- Behave with civility and mutual respect. Flaming or name calling will not be tolerated. Similarly, any message containing the following will be removed at the discretion of either a Community moderator or administrator:
- Off-Topic posting
- Thread hi-jacking
- Behave with civility and mutual respect. Flaming or name calling will not be tolerated. Similarly, any message containing the following will be removed at the discretion of either a Community moderator or administrator: