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Forum Discussion
talmai
Aug 22, 2020Aspirant
RAX40 Drops internet and has to be rebooted almost daily
My RAX 40 started to drop internet connection almost everyday for the past two weeks. Need to reboot and the internet is back. Firmware V1.0.3.80 App version 2.6.0.13 I checked and there's no new f...
LACoop
Dec 05, 2020Aspirant
I battled this issue for a month with this router. I had to reboot nearly every day; some days 3-5 times. I tried everything that tech support suggested with about 10 hours on the phone through multiple calls. have a Sonos system and Google Nest and some of these only work on 2G and have some incompatible routers, but the RAX40 was not listed as one of them. I tested a Linksys Velop router with 3 units, so I could check if maybe it was related to the Spectrum cable signal or the modem. I have not lost the internet once in over a week with the Velop system and running all the same devices. The RAX40 is being returned; for whatever reason it didn't work for me.
itsmehuey
Dec 10, 2020Luminary
it's an issue that has plagued pretty much all RAX40 owners are Netgear continue to turn a blind eye..
they just released a firmware which supposedly fixes the instability, but also, removed advertised functionality such as WPA, AX-OFDMA, Smart Connect.. they're pretty much just scamming us all.