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Forum Discussion

pizzaman029's avatar
pizzaman029
Aspirant
Nov 09, 2022

RAX43 just factory reset overnight on its own

Does anyone know how / why this happens?  I saw another post from a few months back were something similar occurred

 

"COINCIDENCE" is that yesterday was the same exact date my technical support expired.

2 Replies

  • Maybe the firmware updated or a power surge triggered it. 

    Should just be able to run back through setup and be fine. 

    a backup might be nice for next time (if there is one)

    • pizzaman029's avatar
      pizzaman029
      Aspirant

      Yes - I fixed it but that's not the point!  I want to know why it happened.

       

      A power surge should in no way cause a factory reset!  I don't think I believe that.  

      And a firmware update shouldn't crap out all your settings without warning.  That is a bad design