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Vern207's avatar
Vern207
Initiate
Nov 12, 2023

RAX43v2 Media Server Stopping and Re-scanning

I have a RAX43v2 router with attached USB drive on which I have stored .mp4 movies.  When watching these via the router's media server to our TV, the server will randomly "reset", drop the connection to the TV which then defaults back to a different source.  Switching back to browse files on the media server, they are not all there immediately.  Frequent refreshes show that they are showing up 1 file at a time.  So it appears that the media server is re-scanning the entire drive.  When it finishes, or when the movie we were watching appears, I can restart the movie although it starts from the beginning again rather than were it was left off.  Sometimes this resetting/se-scanning of the drive can take 10 minutes which is distracting to say the least, especially when it happens almost every time we watch something.  Anyway to know why it is doing this and how to prevent it?

3 Replies

  • Which USB drive are you using? Also if it has enough storage, try copying over a large folder with many small files (e.g., a game install), the reason is to have a sustained file transfer that can last for more than 1 hour. If the transfer encounters an error at some point during a long transfer, then it will likely be a compatibility issue with the external enclosure. Also keep in mind that routers tend to have issues with SMR based hard drives connected to a USB dock.

    I currently use a 2TB SATA SSD on a USB dock, though previously, I used an 8 TB WD red without issue. I use it for media streaming because it uses very little power compared to my NAS build coming out of idle.
    • Vern207's avatar
      Vern207
      Initiate

      Good morning,

      The movies are stored on a portable hard drive, a 2 tb Easystore.  I also have a 4 tb WD My Book that I use for other NAS service.  My previous router, a Linksys, had 2 USB ports and this set up worked well.  Never a problem with movie playing.  When I purchased this RAX43, I wanted to keep the same arrangement but with only 1 usb port, I connected a hub to utilize both drives.  After reading your post, I wondered if the hub might be causing the problem.  Last night, I removed it, directly connected the movie HD to the router and watched a 1 hour show without difficulty.  Not conclusive at this point if that is the problem, only time will tell.  I am also considering the first reply to my posting about creating a standalone media server as a more robust solution.

      • plemans's avatar
        plemans
        Guru

        Vern207 wrote:

        Good morning,

        .  I am also considering the first reply to my posting about creating a standalone media server as a more robust solution.


        If you're just starting out, try to find one with an halfway-new ish Intel processor. You want quicksync built in. Their quicksync does great with hardware transcoding so you can have a lower-performing processor but still transcode decently. I'd look at Jellyfin or Emby for first starting off. They're free to use and support hardware transcoding. Plex is free as well but you have to pay for the premium subscription for hardware transcoding. 

        Once you start going the media server route, you rarely go back. I went from a small 1tb hard drive connected to my router (years ago) to now a 32tb media server with GPU transcoding 4k videos. So much better if you like streaming your own media or are on a data cap and needing local storage.