RAX45 - had to factory reset twice

Question

I have a RAX45 router. the last couple of weeks I've had to factory reset. the first time, for some reason all my device could not connect. nor the connecting directly with ethernet. Just today the wifi was not showing up and and connecting directly with ethernet was not working either. the router is only 3 months old. any Ideas or do I need to get a new router.&nbsp;

Christian_R · Answer

Hello wsamh,

&nbsp;

If you recently purchased the device I would recommend contacting our support team as newly purchased devices are provided with 90 days of complimentary support. You may open a ticket by registering your device using the link below.&nbsp;

&nbsp;

https://www.netgear.com/support/contact.aspx

&nbsp;

Christian&nbsp;

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RAX45 - had to factory reset twice

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